Question 1

Can I cancel my booking?

Accepted Answer

Yes! You can cancel free of charge up to 48 hours before your scheduled pickup. Cancellations within 48 hours may incur a small fee depending on the vehicle category.

Question 2

Is insurance included in the rental price?

Accepted Answer

All Qrent vehicles come with basic comprehensive insurance included. You can upgrade to premium coverage with zero deductible at checkout for extra peace of mind.

Question 3

Can I return the car to a different location?

Accepted Answer

Yes, one-way rentals are available between select cities. A small one-way fee may apply depending on the pickup and drop-off locations.

Question 4

What documents are required to rent a car?

Accepted Answer

You'll need a valid driver's license, a government-issued ID (passport or national ID), and a credit or debit card in the driver's name. International renters may need an International Driving Permit.

Question 5

What payment methods are supported?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and bank transfers for advance bookings.

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